01 · IDENTIFY THE PRODUCT
Start every discussion with the model and size.
A model number connects the inquiry to the correct single-ball image, assortment image and available size information. Include a screenshot when you are unsure which model you viewed.
For vending applications, also provide the machine, chute or capsule specification because a product photo cannot confirm physical compatibility.
02 · DEFINE THE COMMERCIAL SCOPE
MOQ, sampling and timing depend on the complete requirement.
Quantity, diameter, graphic method, color count, assortment, packaging, destination market and required date can all change feasibility and production planning.
Victoy confirms commercial terms after these details are reviewed rather than publishing one unsupported MOQ or lead time for every model.
03 · MATCH DOCUMENTATION
Ask for documents that apply to the selected order.
Test reports and certificates are tied to their tested sample, material, standard, date and scope. A document preview on the website should not be treated as blanket certification for all products.
Tell the export team the destination market and any retailer protocol so the applicable document set can be reviewed before ordering.